Google Rating

4.7

Frank's Auto Credit Buy Here Pay Here

4.7

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Rebecca N.

1743966655

Honestly, I never could have imagined that I would have the most incredible experience at a car dealership! From the very beginning, they demonstrated unparalleled honesty and integrity. As I browsed through several cars, the young lady, Jess, noticed that the tank of the car I chose to test drive was on E, so she took the initiative to fill it up. While driving, she detected an issue and promptly brought it to my attention, and they rectified it without any hesitation. To top it all off, they generously included four brand new tires from the shop down the street! In my opinion this is the best dealership in the area. Everyone is truly amazing and genuinely committed to helping people find a great car.

azaiah

1743959127

Jess was awesome with helping me get a car!

Hector D.

1743958832

Great experience

Ashley F.

1743634073

I was recommended here by my boss, who has purchased several other cars from them with no issues, I originally got a Ford 2012 from them, as you know cars are unpredictable and until you actually put some miles on em’ you can’t always predict reliability so it gave me some issues, they were VERY VERY kind, apologetic, understanding and were happy to fix it immediately, when it didn’t work they were very quick and problem free about switching it out to a better vehicle than I originally purchased and it runs smooth and I love it. I definitely recommend them for service, for purchasing a vehicle, for anything because they’re genuinely a used dealer who actually cares and I’ve had my fair share of horror stories with used dealers but I would recommend them first just off the fact that they really seek to make you comfortable and happy with their business and go above and beyond to do that and they make sure that you have a reliable vehicle and that you’re happy with it. I worked with both Bruce and Jess as the sales people and both of them were great, Jess is very good with going over facts about the car your purchasing and the details that are important, Giselle is in charge of your payments and other things and she’s really great for helping you understand your payment schedule, making sure info is correct, and advocating if needed, and Mark is the Manager who is also very understanding and he makes sure you leave happy with the purchase you made. 5 out of 5 for me, they work together as a great team and I would purchase another vehicle at any time from them.

Dakota C.

1743012147

Jess was great. I was in and out in 2 hours with the car I wanted.

Venus M.

1742689542

Good customer service very patient

Alvin A.

1742433148

Jess was absolutely amazing with taking care of me. I definitely recommend Franks Auto Credit Inc to anyone. Super helpful and the process was smooth.

Lakrysha S.

1742414666

They helped me get into a vehicle when no one else would! Thank you so much Jess for all your help!

Michael B.

1741902790

Jessie was great to work with finding me a car in my price range

c R.

1741627991

JESS is AWESOME!!!!

Boseda J.

1741453254

Bruce was great to deal with. Very knowledgeable and up front.

Shelton S.

1741388427

Great customer service, fast efficient service, thanks

judith C.

1741361273

Bruce is an excellent Salesman the whole crew there are very nice people i would recommend them to everyone who needs a car .

Alex C.

1741226320

Bruce helped me leave the same day in a beautiful suv fantastic place to get a Quality vehicle

Coralynne J.

1741188647

the entire staff is so friendly & helpful!

Sarah K.

1740902372

I’ve been lucky to be a customer of Franks Auto Credit for 4 years ! 🥳🎉 Every single member I had the pleasure of interacting with we’re allvery helpful in the car buying process ! They gave me great advice that I actually needed and saved me a few bucks in the process ! 🤑 Bruce, Giselle and Jess were all so professional and made me feel comfortable and confident with my decision of choosing Franks Auto Credit ! Thank you guys ❤️❤️

Maria R.

1740599521

Tammy R.

1740095047

Bruce is the absolute best man to work with.i will definitely recommend you guys. Thank you again Bruce for all u did to help me. This is my brand new baby girl.

Ethan G

1739573752

Always awesome to work with, they helped make the switch over to a new vehicle extremely easy and they're always willing to help you out in any way possible. 10/10 would recommend doing business with franks auto

Destiny K.

1739463091

Teresa B.

1739222297

The staff was very friendly and helpful. Jess and Bruce were very friendly. They made the process simple and easy. I would deffently come back and refer my friends.

Casey B.

1739039061

Fantastic experience kieth was awesome and very nice. Excellent service very friendly. Very fair and respectful would 100percent recommend to anyone looking for a new car.

Jessica S.

1737753753

Good customer service and the cars are well kept and the incentives are stellar I cannot wait to do service with Franks auto again because I know they take care of their customers. Glad I found somewhere that has buy here pay here with more than what others can offer

Breana S.

1737753580

At Franks Auto Credit in Manchester I have received the best service possible! Bruce helped me tremendously to get into a car that best suits me. They have affordable down payments and they make a way for you to get into the car you need despite your credit history. This is by far the Best Buy here Pay here car dealership you can go to. Go down to Franks Auto Credit in Manchester and see for yourself. You will not be disappointed!

Natalie R.

1737603089

I Highly recommended this place to anyone in CT looking to purchase a car. They have amazing service , the process was very easy and the prices are great .

Carmen S.

1737210630

They were great. Friendly and I was very impressed at how great they keep their cars in really good condition. Bruce helped me with all the process and I got my car the same day. It was a very easy process. I really do recommend them.

swirv F.

1737145354

Great deals for bad credit and exceptional customer service

Carlos C.

1736973403

Hello guys from Franks Auto Credit, thanks again for the opportunity and wonderful experience with you guys. Thanks to Bruce for he’s excellent professionalism and services.

Kelly Y.

1736690896

Quick process, nice cars, friendly staff 👌

April K.

1736388214

I love this place. Bruce was such a big help. Even when I felt like I was pluck as nerve so many times he didn’t let it bother him. Never forced me into anything that I didn’t wanna be into. I highly recommend Franks auto credit

Stephanie R.

1736350532

I always have a great experience with them and they make everything so easy and smooth

Max P.

1736285668

Easy quick service to get you back on the road

Maiki B.

1734981623

Jermaine O.

1734729758

Best experience ive ever had buying a car. Bruce was extremely helpful thank you

Howard Crumpler J.

1734633714

Nice cars and even nicer people. Bruce your the man. Thanks again. The easiest and fastest process for getting a car. 5 🌟 's

Eileen B.

1734521512

This is the place to buy!! I bought a car from Bruce three years ago and was ready to buy again. Bruce is true to his words. I explained what I wanted and he called me to let me know that he had it. I was there on a Saturday and picked up on Monday ( due to Insurance issues on my part). But the process was seamless, I like my suv and I would buy there again.
For friendly ,professional and family oriented car deals check them out for yourself !!!

Khadeja R

1734383463

Ingrid

1733772959

I love the communication of this place they were well organize very pleasing I’m very efficient and willing to help in any matter that they could very upfront with all the process of everything.

Raymond Assad I.

1733428802

Shoutout to our Salesman Bruce, who was Phenomenal with his hard work and dedication to helping my girlfriend finance her 2013 Chevrolet Spark, they even threw a new battery in it for us and got us out in under 2.5 hours!! Great Car with no issues, Drove off their lot with satisfaction and overall a 5 Star Experience!! Highly Recommend Franks Auto Credit to anyone I know!!

Michael M.

1733330091

David L.

1733156529

Great place an great people

nelson O.

1733001979

Great experience and the customer service was Top Notch and would recommend everyone and I got a great car and they are just the best! Go Franks Auto and thank you for everything.

Freddie T.

1732897880

Made buying a car simple and easy. In and out and all the staff were very polite and helpful. Highly recommend Franks if you want great service and vehicle!

Tajanay B.

1732284722

So very helpful! Customer service is excellent like top tier. They got me into a nice SUV and had me driving off the lot the same day i recommended buying a car from here the process is also so super easy!

lil swavy K.

1731787691

Marquies here let me tell you about Frank's in one sentence. The place where they go above and beyond to help you and get you driving with patience. Ask for Bruce that's who helped us but they have a fabulous team.

LN Family G.

1731784860

I have to say after months of looking for a car with no hope because of being denied everywhere and then not being able to afford a downpayment was taking a toll on me! That is until I found Franks Auto! I got in contact with Bruce and he changed my life, he gave me an application I applied and was approved within a matter of 39 mins I was already driving out with my new car! I am just so grateful for Franks auto and 100 percent recommend Frank to anyone looking to getting in a new ride! Thanks Bruce you were the best!

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