Frank’s Buy Here Pay Here Reviews

Great place an great people

Great experience and the customer service was Top Notch and would recommend everyone and I got a great car and they are just the best! Go Franks Auto and thank you for everything.

Made buying a car simple and easy. In and out and all the staff were very polite and helpful. Highly recommend Franks if you want great service and vehicle!

Thanks to Giselle, Bruce and the rest of the crew at Frank's, excellent customer service and great vehicles, always a great experience. Thank you.

So very helpful! Customer service is excellent like top tier. They got me into a nice SUV and had me driving off the lot the same day i recommended buying a car from here the process is also so super easy!

Marquies here let me tell you about Frank's in one sentence. The place where they go above and beyond to help you and get you driving with patience. Ask for Bruce that's who helped us but they have a fabulous team.

I have to say after months of looking for a car with no hope because of being denied everywhere and then not being able to afford a downpayment was taking a toll on me! That is until I found Franks Auto! I got in contact with Bruce and he changed my life, he gave me an application I applied and was approved within a matter of 39 mins I was already driving out with my new car! I am just so grateful for Franks auto and 100 percent recommend Frank to anyone looking to getting in a new ride! Thanks Bruce you were the best!

Great customer service

Good service. Would recommend

Amazing people, Bruce is such an amazing person made things very easy and got me a beautiful car

I had a great experience at Frank's. It was great working with Bruce to get into my new to me car. Everyone was very helpful and upfront about everything in purchasing a car.

There were very helpful and got me in a car right away

Great car buying experience excellent service Bruce is The Man the whole crew. There is great.

Easy fast and no bs! Will get you into a car! Bruce was awesome!

Awesome and great customer service…Bruce did everything he could to get me in the vehicle i desired…and everything was great!

I went to finance a Hyundai & the process were effortless. We completed most of the work electronically so when I got there we were in and out. I will be recommending them to anyone who is searching for a vehicle. The only con is if you choose to use their house insurance company it doesn’t include rental coverage or a lower car for your convenience.

Bruce, Mike and Gisselle made it a smooth and easy process for me. 10/10 recommend

Keith was great! Communication very easy and everyone at Frank’s was very welcoming!

I’ve purchased several cars from Frank’s and never had any issues very friendly to deal with and would recommend getting a car car from Keith !!

Made the impossible POSSIBLE !

Really good experience the sale gentleman Bruce was really helpful 5 stars

Awesome service !!! This is my second car with them and I don’t have any complaints. Bruce and Keith are so nice !!! Had a little hiccup with my insurance and they found ways to help. Now I’m driving my 2013 Hyundai Elantra !!

Very good experience. They move very fast. A very nice place if you looking for a car or truck I would recommen other to go see what talk to a frank drive home same day

Was a great experience from applying online and looking online and getting approved that same night. Spoke to Bruce the next day to set up a time to come speak in person and test drive. He offered showing me other styles too on top of what I was looking for. He was very personable and I left with keys in hand to a Chevy Sonic!!!!

I can say i had a wonderful experience with franks auto. Bruce my auto sales person, made purchasing a new vehicle easy, stress free and I left the same day with a beautiful car. I have no complaints, quick friendly service. Thank you Franks!

I had no idea that such client centered service still existed. Despite some bumps along the way, they went above and beyond to get me driving. I am so happy I found Frank's. It was a great experience!

Great customer service, very friendly and great deals on their inventory

Great experience! Approved for a great car and drove it off the lot all in just a few hours!

Great , easy and I was in and out fast . Very laid back atmosphere made for a great experience . Would definitely recommend to anyone looking for a car .

I had Great customer service at franks auto.

Awesome service love them

I had got a Toyota Highlander 2010 from franks auto I had such a great experience and everyone was so nice, everytime I need to get my oil changed I walk in go to the back have a good talk then I go next door and get it done so nice thank you for the great experience

The team here was AMAZING. There were several hiccups in my car buying process and they were able to work with me to get through all of them. From the moment I began the process I felt supported, heard and appreciated.

What a wonderful experience buying a car from Franks Auto Credit! Keith helped me through the whole process! He was caring and extremely knowledgeable and answered all my questions! I have bought a few cars from Franks and I’m always happy to come back and buy another! I’ll always recommend Franks to anyone looking for an upstanding business and a reliable car! 💜

Let's talk professional this is by far is the most straight forward dealer ship I have ever bought a vehicle from. My sales person was Bruce trust me just listen to him and you'll be all set and ready to drive the same day . He took the time to tell me exactly what I needed I went and got the paperwork and my deposit and I was driving the same day hands down. There is no giving you the run-around like other dealerships what you see online as the price is what the price is when you get there not just a gimmick to get you to come into the store. And they are a true buy here pay here not like the others that say they are. Their vehicles are clean and also safety inspected before you actually drive them which is very rare now adays with a lot of other dealerships that I went to everyone there has a stellar personality you can tell this company is family I want you to become part of their family and buy a car you will see what I mean there's a lot of extra things that I could tell you to get you to come in and buy a car from them but this is short and sweet I could go on and on about how clean how fast how efficient how supportive and not to mention they even put gas in the vehicle for me so I didn't leave with an empty tank now that right there within itself speaks volumes I appreciate each and every one of them and especially Bruce for not giving up on me or doubting me or trying to push me into a vehicle that I didn't want and just being honest and true to the job and finding me a vehicle that I wanted and that I could afford so Bruce I just want to thank you again I am in love with my 2014 Kia soul. Were other people turn me down you got me right. Thank you for that and tell the rest of the team thank you as well so if you got to the end of this review you already know don't go anywhere else go straight to Frank's Auto credit buy here pay here . Oh by the way I forgot to mention as long as you're still paying on your vehicle you get free oil changes until your car is paid off that right there is a win-win but there's a lot more you just have to go in and talk to him so when you get there ask for Bruce thanks again man I will be referring people so if anybody sees this post make sure you tell them that Chad Anderson sent you ✅

Bruce was amazing, I came in feeling so defeated from looking everywhere for a car and he got me driving off the lot the same day I went there. Absolutely amazing, personable, and very knowledgeable. I would definitely recommend coming to franks and seeing Bruce if you’re looking for a good used car

Great place to get a car I’m on car #2 wonderful service!!!

Perfect customer service, perfect car condition, communication skills and helps with anything you need

Keith was an excellent customer service representative fast and efficient very thorough dealership ..car I bought was exactly the price it Says on the website no hidden fees or extras bought a beautiful maroon kia forte 2018 excellent car !

Very friendly and nice organization to work with. Made my experience super easy and fast.

Keith and Bruce were fantastic! Easy process and extremely grateful. Would recommend them to anyone!

Wonderful experience. Fast, easy going deal with little to no stress. No pressure to make any decision right away. Bruce and team were wonderful to work with. 10/10 recommend for sure.

The SUV 🚙 that l purchase it nice and clean on noise . Just got it yesterday . Nice ppl they go about how much you make from your job

Good people at Franks’s Auto Credit.

Knowledge of processes, and vehicle.
Was extremely polite and cordial.

Best experience ever. Great place to go when your in a difficult spot and don’t have decent credit to buy a car. Bought my first car here and got my balance down enough so that I can upgrade my car.

I was in a financial bind, i bought a car at Franks in January, they are so polite, efficient and respectful. I was in and out. I needed a minor repair...

I had challenged credit. I was able to secure a loan with Frank's for a well maintained 5 yr old car. Low down payment and easy weekly payments. Not...

Got myself into a serious financial bind and the only people willing to work with me towards getting a used car financed were the great guys at Frank's....